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Posts by Stephen Collins

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About Stephen Collins

Stephen Collins has 35 years of networking and telecommunications experience across many segments of the industry in both business and technology, having served in executive and managerial roles for a number of leading companies: general manager, VP of product marketing, VP of business development, product line manager and software engineering manager. He also has extensive experience bringing new products to market with technology-driven startups and emerging growth companies as an executive, independent consultant and advisor to early-stage investors. Most recently, Stephen was VP of product marketing and business development at Active Broadband Networks. Prior to that, he was VP of marketing at Acme Packet, VP of marketing and business development at Tatara Systems, and VP of marketing at Sonus Networks. In 1998, Stephen co-founded Spring Tide Networks, which was acquired by Lucent Technologies for $1.5 billion. He began his career in 1981 at pre-divestiture AT&T Bell Labs working on the Digital Data System and then at BBN Communications gained firsthand experience with IP networking on the ARPANET. He joined Wellfeet Communications in 1986 as a founding engineer and developed two generations of multiprotocol routers, eventually serving as product line manager when Wellfleet was twice ranked the #1 fastest growing company in the U.S. by Fortune magazine. Stephen is a frequent speaker at industry conferences and has authored numerous articles for trade publications. He holds an M.S. in Computer, Information and Control engineering from the University of Michigan and a B.S. in Computer Systems Engineering, Summa Cum Laude, from the University of Massachusetts, Amherst. He currently serves as an advisor to the ECE departments at UMass Amherst and UMass Dartmouth. He also mentors students in technology innovation and entrepreneurship at Brown University.

Machine Learning and AI: The Superhero Solution for IT Operations

May 15, 2018

At that ONUG Spring 2018 event, ACG analyst Stephen Collins moderated a panel discussion on re-tooling IT operations with machine learning and AI. The panelists provided a view “from the trenches.” In this post, Collins shares insights into how panelists’ organizations are applying ML and AI today, each in different operational domains, but with a common theme of overcoming the challenge of managing operations at scale.

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Internet Underlay Visibility is Critical for SD-WAN Overlays

March 27, 2018

Fixing a persistent Internet underlay problem might be as simple as using a higher bandwidth connection or as complex as choosing the right peering and transit networks for specific applications and destination cloud services. In this blog, ACG analyst Stephen Collins advices that to make the best-informed decision about how to proceed, IT managers need to be equipped with tools that enable them to fully diagnose the nature of Internet underlay connectivity problems.

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SaaS Applications: No-Brainer or Headache?

March 21, 2018

Traditional monitoring tools for managing application performance in private networks are not well-suited to ensuring the performance, reliability and security of SaaS applications. In this post, ACG analyst Stephen Collins makes the case for why enterprise IT managers need to employ a new generation of network visibility and big data analytics tools designed for the vast scale of the Internet.

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Digital Transformation Starts With Managing Digital Disruption

February 28, 2018

While defining digital transformation strategies is a valuable exercise for C-level executives, CIOs and IT managers also need to adopt a pragmatic and more tactical approach to “going digital.” That starts with acquiring tools and building the new skills needed to ensure business success and profitability in the face of digital disruption. In this post, ACG Principal Analyst Stephen Collins looks at how to manage it all.

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