Posts by Michael Patterson

In this post, learn how to isolate the root cause of a poor digital experience. See why it’s important to measure performance of a website from multiple different locations and observe the metrics over time.

When the problem is outside of your network, solving it can become much more complicated. BGP, traceroute, packet analysis and synthetic monitors all come into play.

To monitor your SaaS applications, it has to be done by thinking creatively. Traditional tactics lack insight. It’s time to consider synthetic monitoring.

Encryption forced NPM vendors to evolve. In part 2 of this series, let’s discuss NPM’s evolution, including synthetic testing as one recent advancement.

Encryption and cloud adoption are creating hurdles for network performance monitoring vendors. To survive, solutions must evolve or die.

Adding more bandwidth from the business to the cloud is like adding more cowbell to Grazing in the Grass. In many cases, it won’t improve the end-user experience when latency is the real problem.

A company with thousands of remote employees connecting to the same SaaS applications will randomly experience slowness. How can we troubleshoot this sluggishness?

How do you pinpoint latency problems between systems in a hybrid or multi-cloud environment? It requires insight into the complete path, end-to-end, hop-by-hop.

Maximize your network’s performance with a reliable packet loss monitor. Learn how to proactively identify lost data packets and latency within the cloud.