Each year, Gartner Peer Insights recognizes vendors who are the most highly rated by their customers through the Customers’ Choice distinction. Kentik has been named a 2020 Gartner Peer Insights Customers’ Choice for Network Performance Monitoring and Diagnostics.
In the NPMD market, Gartner Peer Insights has published 807 reviews and ratings in the 12-month period ending 31 July 2020. This report summarizes the findings, synthesizing those reviews into insights for IT decision makers.
According to Gartner, “This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating an NPMD solution.”
In the Gartner Peer Insights ‘Voice of the Customer’: Network Performance Monitoring and Diagnostics report, Gartner says that, “Network performance monitoring and diagnostic (NPMD) tools enable IT and network operations teams to understand the ongoing behavior of the network and its constituent elements in response to traffic demands and network utilization. Measuring and reporting on network performance is crucial to ensuring that performance stays at an acceptable level. Customers in this market are looking to identify tools to detect application issues, identify root causes and perform capacity planning.”
Read this report to learn about overall customer satisfaction among leading NPMD solutions, how likely customers are to recommend various Network Monitoring and Diagnostics solutions, comparisons of product capabilities, and relative ratings of each vendors’ “evaluation and contracting”, “integration and deployment” and “service and support” ratings.
See what Kentik customers have to say about our network monitoring and analytics solutions in real-world, unbiased and verified reviews on Gartner Peer Insights.
As of 13 October 2020, with 93 verified reviews, Kentik is rated 4.8 out of 5 stars. And 94% of reviewing users would recommend Kentik to their peers.
(Gartner, Gartner Peer Insights ‘Voice of the Customer’: Network Performance Monitoring and Diagnostics, Peer Contributors, 9 October 2020)*
* The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.