Kentik - Network Flow Analytics

Kentik for Service Providers

Kentik is revolutionary analytics to power-up service provider networks. Using AIOps techniques like large scale data collection, correlation and machine learning, Kentik delivers real-time insights and workflows that make network teams dramatically more efficient. Meanwhile, executives and architects get the big-picture views they need to build faster, more reliable and more profitable services.

Insights & Alerting

Today, network service providers face significant challenges from every direction. Network teams are being pressed to operate more efficiently while the infrastructure complexity continues to accelerate. The volume of alerts and potential network problems continues to grow, false alarms mask real problems, and network teams struggle to keep pace. Kentik’s ML-based detection engine finds problems that might be missed with traditional tools and generates insights that help network teams prioritize issues by impact and importance.

Benefits:

  • Simplify monitoring with built-in, zero-configuration detection
  • Discover emerging network events before they affect customer experience
  • Triage and prioritize events to reduce resolution times (MTTR)

“There’s no cloud without the network, and effective network operations without proper visibility is almost impossible to achieve. That’s a challenge that Kentik is purpose-built to resolve. The ability of Kentik’s platform to detect anomalies, facilitate rapid problem identification, and automate corrective responses is key to delivering highly-available cloud services.”

Denis Ducharme, Program Director for IBM Cloud Platform Network and Infrastructure

Peering and Interconnection

Identify remote networks to target for direct interconnection and understand the potential impacts on new and existing connectivity—to help identify peering opportunities, optimize routing, and negotiate more favorable contracts.

Benefits:

  • Find opportunities to optimize costs or improve performance via new connectivity
  • Evaluate potential peering partners and build data-driven business cases for interconnection
  • Measure traffic ratios and enforce peering agreements

“We have been able to much more efficiently redesign our Internet peerings in order to balance traffic between providers, as we could see exactly how traffic was flowing to a given network. The ability to dig in with such granularity is one of the best features of Kentik for us.”

Multi-State Cable MSO

DDoS Defense

Kentik includes the industry’s most accurate detection of DDoS attacks and other anomalies such as large-scale data exfiltration. Multi-level thresholds escalate threats as they develop, and built-in integrations enable automated triggers for internal or third-party mitigation.

Benefits:

  • Detect and defend up to 50% more attacks* (TechValidate 2017 Customer Survey)
  • Eliminate false positives/negatives and decrease response time with automatic ML-based traffic profiling
  • Visualize attack characteristics and network impact
  • Trigger automatic mitigation actions including RTBH, Flowspec, and external mitigation hardware or services

“DDoS was the primary driver for selecting Kentik, and their integration into our DDoS automation solution has been exceptional. We have also benefited from Kentik in regards to understanding our international traffic flows and security.”

Rick Carter, Head of Networks

Network Traffic Engineering

Resolve impending congestion and customer impact by identifying logical traffic groups that can be moved to alternate paths. Ensure that traffic delivery conforms to Service Level Agreements (SLAs) and maximizes utilization of costly network resources.

Benefits:

  • Make sound traffic engineering decisions
  • Automate data collection and collation for traffic engineering tasks
  • Avert capacity crises by making space for new capacity lead times

“We are able to view traffic on a much more granular level using the built-in query engine. This allows us to drill into traffic data and make more effective decisions during project planning phases.”

Dylan Mendes, Engineer

Network Troubleshooting

Resolving network problems and mysteries is challenging—especially with today’s complex networks that span both traditional and cloud infrastructure. Kentik’s distributed architecture keeps all the data that teams need to understand what’s happening on the network and why. Powerful visualizations and a modern UI allow teams to navigate to details quickly and easily.

Benefits:

  • Determine affected applications, services and users
  • Find root causes using guided troubleshooting steps
  • Minimize MTTR and business impact of network problems

“The way Kentik displays and visualizes traffic and the intuitive UI make it easy for our teams to pick up anomalies and drill into investigations. Using Kentik’s built-in sharing tools, our security team can quickly direct our network team to what they’re looking at, and the network team can instantly view the same issue and data. With that kind of collaboration, the teams can more quickly triage and resolve both network and security incidents, which has led to an overall reduction in our mean-time-to-investigate (MTTI) and mean-time-to-resolve (MTTR).”

Lee Chieffalo, Senior Network Engineer, Viasat

Network Capacity Planning

Automate network capacity planning tasks and prioritize actions using growth forecasts and projected run-out dates. Gain integrated insights into network capacity, utilization, performance, and traffic composition to ensure the best service delivery at the lowest cost.

Benefits:

  • Automates data gathering and correlation to prioritize the most critical capacity issues
  • Eliminate complex spreadsheets and manual planning processes
  • Prevent congestion surprises that impact applications or users

“Given the sheer scale and complexity of our network and the amount of data it generates, network planning analyses often took days to compile. Using Kentik, our team gets valuable insights about our network within seconds.”

Toru Maruta, General Manager, IP Network Department

Network Cost Analytics

How are customers, applications, and internal departments utilizing high-cost resources? Find out by using Kentik to uncover the entry, path, and ultimate exit of customer traffic. Fast and accurate multi-dimensional analyses—using provider pricing models and traffic volume measurement—help link costs to consumers, uncover opportunities for differentiated products and services, and support pricing decisions.

Benefits:

  • Negotiate and enforce stronger customer contracts
  • Increase service revenue and margins.
  • Understand the drivers of overall network spend
  • Eliminate billing surprises and errors with automatic cost forecasts

“We had huge bursts in IP transit usage and we didn’t know where they were coming from, costing us a large amount in burst fees. With Kentik, we were able to identify the cause and look at new peering agreements to improve traffic flow.”

Thomas Bishop, Chief Information Officer

CDN Analytics

Provide timely, curated insights on specific aspects of CDN traffic to improve CDN traffic delivery, and make better business decisions.

Benefits:

  • Find and fix CDN traffic origin misconfigurations
  • Improve CDN traffic delivery and performance for subscribers
  • Optimize CDN-related business decisions

“Kentik is extraordinary! We improved our operations to stop DDoS attacks, and we achieved improved OPEX savings with Kentik’s analytics between international, local and CDN traffic. For routing troubleshooting purposes, Kentik has been awesome, too. For a problem that may have taken two hours to fix, with Kentik we can now resolve it in 10 minutes.”

Jose Nilson Camargo, Regional Solutions Architect

OTT/Subscriber Analytics

Associate traffic with OTT content owners and service operators to expose the competitive landscape and optimize pricing to incorporate actual subscriber usage patterns.

Benefits:

  • Reveal the origins and growth of network traffic and evaluate the competitiveness of in-house offerings
  • Analyze usage patterns across customer segments to optimize plans and pricing
  • Improve customer service outcomes by informing subscribers with human-readable details

“Kentik is extraordinary! We improved our operations to stop DDoS attacks, and we achieved improved OPEX savings with Kentik’s analytics between international, local and CDN traffic. For routing troubleshooting purposes, Kentik has been awesome, too. For a problem that may have taken two hours to fix, with Kentik we can now resolve it in 10 minutes.”

Jose Nilson Camargo, Regional Solutions Architect

Network Topology Visualization

Visualize network topology, geography, and traffic to understand the interaction between customers or applications and the underlying network infrastructure.

Benefits:

  • Navigate to areas of interest with a geographical representation of the network
  • Understand the connectivity between network devices and sites
  • Find hotspots with an intuitive, interactive view of device and interface utilization
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