My Kentik Portal
Offer network observability to customers. Create revenue opportunities.
Empower your customers with an easy-to-use network observability portal tailored to your services and their needs. Differentiate yourself in a crowded marketplace.
Start without any in-house development. Deploy a ready-to-use, powerful query and insights engine.
Start your own network observability product shelf. Let your customers pick what’s best for them.
Reveal over-the-top streaming content consumption and build premium service packages. Share these insights with tenants.
NRTC offers network management services to meet the growing needs of small, rural ISPs. Several of our solutions utilize the My Kentik Portal, and our members have really benefited from the insights it provides.
Across-the-board network observability
My Kentik Portal use cases
Set up tenants
Select the data sources for your tenants. Choose a simple case where all the telemetry data comes from one or more network devices. Or determine a set of interfaces, IP blocks, or ASNs to define a more complex tenant. Assign traffic data and set custom dimensions providing the tenant precisely what they need.
Pick dashboards
Assign your tenants different sets of visualizations, dashboards, and alert policies depending upon their service. Determine the precise analytics requirements for each, ensuring that your customers get exactly what they need.
Build tenant packages
Put together “packages” — the literal SKUs for your network analytics offer. Bundle multiple dashboards, network visualizations and alert policies into groupings of content that you can directly assign to tenants. Keep an eye on the metrics behind each package, and package usage across tenants.
Build tenant content
Easily produce visualizations and dashboards for your tenants. Get a preview and see in one click what your tenant will see. Easily create named filters for selected tenant. Have filters correspond to the data partition configured for the tenant, no matter how complex it is.
Support customer troubleshooting
Support troubleshooting by sharing ad-hoc views including synthetic monitoring data and in-depth forensics. Avoid long support email threads. Outline network events via visualizations to customers. Facilitate collaboration on incidents.
Share performance data with customers
Build synthetic monitoring meshes and matrices displaying the health and performance of your backbone. Share with your customers and improve trust through transparency.
