Kentik and NeoNova Partner to Bring Network Visibility to Hundreds of Rural Broadband Providers Across U.S.

Initiative Arms Providers with Self-Service Network Analytics and DDoS Protection

SAN FRANCISCO – July 9, 2019 – Kentik®, the provider of network analytics for the cloud-native world, today announced a partnership with NeoNova, a subsidiary of the National Rural Telecoms Cooperative (NRTC) which empowers hundreds of rural broadband providers with leading-edge subscriber services, network management, and help desk solutions. As a new Kentik Reseller Partner, NeoNova will support rural broadband providers with two critical network performance and security challenges: protection against distributed denial-of-service (DDoS) attacks and real-time network visibility to maintain highly performant, secure services for improved customer satisfaction.

“At NeoNova we aim to bring best-of-breed technology to rural broadband service providers so they can focus on what they do best 一 delighting their customers and bridging the digital divide,” said Jason McGinnis, CEO of NeoNova. “Given resource constraints for many of our customers, for far too long they’ve been stuck with legacy and/or DIY network monitoring tools that don’t provide the real-time answers needed to determine whether issues are, for example, availability issues, such as a DDoS attack, or performance issues relating to capacity. Our partnership with Kentik changes that for our customers and arms them with actionable insights.”

As part of the agreement, NeoNova will offer My Kentik, a native portal within Kentik’s powerful SaaS analytics platform that enables curated, self-service network traffic visibility for NeoNova’s customers. With My Kentik, master tenants (e.g. NeoNova or other service providers and enterprises) can create customized, branded per-customer content, derived from the traffic data collected and analyzed using the Kentik service, and filtered to each customer’s own slice of the data. With My Kentik, NeoNova can provide its customers with both detailed and big-picture insights for planning, troubleshooting, automatically detecting and responding to DDoS attacks, and optimizing network performance.

“We’ve worked with rural broadband providers for quite some time, so we understand the network visibility challenges they’re up against as well as their budget constraints and talent gaps,” said Jim Frey, vice president of strategic alliances at Kentik. “Hosted within the Kentik platform, our My Kentik portal is a powerful way to help our partners and customers’ customers address these network challenges, and we’re happy to partner with NeoNova to unlock real-time, actionable network insights for more organizations here in the U.S.”

Learn more about the partnership or reach out to us.

ABOUT KENTIK

Easily the world’s most powerful network insight and analytics for the cloud-native world, Kentik® uses real-time traffic analysis, uniquely enriched with application, routing, and internet context to power the network operations of leading enterprises, cloud, and communication service providers (CSPs). Kentik’s SaaS platform is built on a patented big data engine to deliver modern network analytics that is both powerful and easy to use. Kentik is based in San Francisco — learn more at kentik.com.

ABOUT NEONOVA

We exist to enable rural ISPs and businesses to focus on what they do best – taking care of the customer and bridging the digital divide. We help these service providers grow and delight their customers by delivering a wide array of applications, engineering and technical support services powered by the industry’s top professionals.

Founded in 1999, NeoNova currently provides 24x7x365 technical support, NOC monitoring, network engineering, and revenue-generating services for over 300 Affiliates serving more than 1,000,000 subscribers across 46 states. Backed by the rock-solid foundation of parent company NRTC, NeoNova drives revenue growth and churn reduction by delivering scalable technology and personnel services. Our narrow focus on rural service providers means we understand the unique challenges and needs of their businesses and customers. Our consistent 98%+ renewal rate attests to the value we deliver to our customers. Learn more at neonova.net.