Kentik - Network Observability


The New Normals of Network Operations in 2020

Based on a survey we conducted, this report looks at whether network teams feel more pressure than ever before to keep the world connected amid the global pandemic. Read through the findings in our full report.



For the past several decades, networks have increasingly become a critical part of business operations. The 2020 global pandemic only intensified the importance of networking, with more companies and individuals taking their worlds almost entirely online.

This shift also put the spotlight on the need for 24/7, always-on network connectivity.

To understand the new normals of network operations in 2020, Kentik® surveyed 220 network professionals.

Topics We Covered

  • Productivity while working from home
  • Network capacity concerns
  • Internet infrastructure supply chain delays
  • Reliance on the cloud
  • Purchasing plans for network infrastructure and services
  • Personal and professional networking concerns
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