Kentik Service Provider Stories
Midco’s network team is turning up more peering, connecting to internet exchanges, and deploying local caches to keep up with today’s streaming-heavy internet. In this customer story, John Lubeck, Director of Core IP and Transport, shares how Midco uses Kentik to identify which content providers to connect with, understand traffic patterns across CDNs and OTT services, and plan capacity with real circuit costs (including committed rates and burst charges).
With automated reporting to finance and fast, self-serve answers for the engineering team, Kentik helps Midco move from hours of manual digging to seconds of clarity. The result: a major shift in how they manage traffic, plus measurable efficiency and ROI from a true “single pane of glass.”
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Five customers explain why Kentik is essential for understanding traffic, controlling network cost, and planning for growth. Hear from Sorin Esanu (Race Communications), Michael Leclaire (MetroNet), John Lubeck (Midco), Wallace Lee (Imperva), and Everett Sinclair (Conway Corporation) on how they use Kentik to see “the bits on the wire,” dig deeper than traditional reporting tools, and turn network data into better customer experiences.
Across service provider and enterprise environments, Kentik helps teams optimize peering and CDN offload, sculpt traffic and caching strategy, automate DDoS mitigation, reduce transit spend even as traffic scales, automate capacity planning and finance reporting, and make network insights accessible beyond engineering. The result: faster decisions, measurable efficiency, and a platform customers say they can’t operate without.
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Three service provider customers share how Kentik AI Advisor helps them move faster, troubleshoot smarter, and put network data in more hands across the team. Hear from Everett Sinclair (Conway Corporation), Michael Leclaire (MetroNet), and John Lubeck (Midco) on why they chose Kentik to unify flow analytics, baselining, and anomaly detection in one platform, and how Kentik AI features make it easier to explore, explain, and act on what’s happening in their networks.
From searching for CDN events in seconds to AI-driven analysis that accelerates mean time to repair and even “teaches you as it goes,” Kentik helps engineers of any skill level find anomalies, answer questions quickly, and get back to real engineering.
Learn more about Kentik for Service Providers and Kentik AI Advisor.
Everett Sinclair, Network Administrator at Conway Corporation, explains why Kentik became their “one pane of glass” for cloud-based network visibility, rapid troubleshooting, and smarter peering and caching decisions. With Kentik’s SaaS network intelligence platform, Conway gets updates automatically, avoids server rebuilds, and can deploy cloud agents remotely to run simple metric tests close to customer locations.
Everett shares how this lets the team respond quickly when customers report slow speeds, using real metrics as proof for providers and escalation. He also highlights Kentik reports that surface peering and caching opportunities in just a couple clicks, helping Conway justify local caches like Netflix and Google to improve QoE, especially in a region with limited upstream options. The bottom line: without visibility into “the bits on the wire,” operating the network is a non-starter.
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Sorin Esanu, Director of Network Engineering at Race Communications, explains why deep, always-on network intelligence is essential when you have massive volumes of traffic moving in and out from many sources. After outgrowing an on-prem tool that required ongoing maintenance and didn’t deliver the analytics they needed, Race chose Kentik for richer visibility, daily traffic optimization, and improved security.
Sorin shares how Race uses Kentik to detect DDoS attacks and trigger automated mitigation that pushes protections to border routers for near real-time response. He also describes how Kentik helps them steer traffic away from paid transit and toward exchanges and PNIs, backed by dashboards that reveal exactly how traffic flows across their network.
Learn more about Kentik for Service Providers and Kentik for DDoS Mitigation.
Imperva Network Architect, Wallace Lee, shares how Kentik helps teams drill deeper than traditional reporting tools to improve network and customer experience. Wallace shares how, during a live architecture review, Imperva’s Kentik power users answered a critical “are we safe?” traffic question in seconds. Kentik enables engineers to instantly understand prefix-level bandwidth and shows exactly which ASN and ISP traffic came from. Wallace also highlights how Kentik makes Anycast traffic visibility an “easy win,” helping teams move from questions to confident decision-making fast.
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Michael Leclaire, Director of Network Planning and Architecture at MetroNet, explains how Kentik helped MetroNet control costs while scaling fast. Using Kentik and NetFlow data, MetroNet identified peering partners, reduced reliance on IP transit, and handled OTT video surges while keeping transit spend flat, even as traffic grew and new data centers came online. Michael shares how MetroNet uses Kentik to sculpt traffic, plan cache clusters, and collaborate with providers using shared, provable traffic insights. He describes how Kentik AI Advisor helps with reporting—explaining its steps as it builds outputs—and onboarding new engineers faster.
Learn more about Kentik for Service Providers and Kentik for Peering and Interconnection.
