Reliable Gameplay Performance at Global Scale

Detect latency, routing issues, and infrastructure congestion before they impact gamers.

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Eliminate blind spots

Unify visibility across on-prem networks, cloud regions, CDNs, and global ISPs to understand player traffic flows and issue origins.

Reduce connectivity costs

Use AI Advisor’s recommendations to save on costs while scaling efficiently during peak demand and traffic surges.

Ensure reliable performance

Safeguard uptime and deliver reliable, low-latency gaming experiences at scale.

Minimize disruption during peak demand

  • When latency, packet loss, or routing issues impact gameplay, rapidly isolate root cause and restore performance.
  • AI Advisor identifies root causes across routing, cloud, and transit networks in minutes instead of hours.
  • Simplify hybrid and multi-cloud complexity by correlating flow, routing, and cloud telemetry to pinpoint issues quickly.
Minimize disruption during peak demand

Scale for performance without cost spikes

  • Support massive player surges during global releases and tournaments without costly overprovisioning.
  • AI Advisor analyzes traffic patterns to rebalance routing, optimize interconnect capacity, and forecast regional demand before congestion impacts gameplay.
  • Forecast demand spikes before launches or peak events with real-time data.
Scale for performance without cost spikes

Proactively protect player experience

  • Ensure game launches and major esports events run smoothly by identifying abnormal traffic patterns instantly.
  • Separate legitimate player surges from DDoS attacks and accelerate mitigation to protect uptime, player trust, and revenue.
Proactively protect player experience
Square-Enix

“Without Kentik, we would always be in reactive mode, our operational costs would be higher, and the quality of our network service would degrade, which could lead users to stop playing our games.”

Tatsuya Mori Senior Manager of IT Infrastructure/Network, Square-Enix

FAQs about Kentik for Gaming

How does Kentik help gaming companies deliver reliable performance at global scale?

Gaming infrastructure presents network challenges that combine the worst aspects of consumer-facing latency sensitivity with infrastructure-scale traffic patterns: every millisecond affects gameplay quality, traffic surges around launches and tournaments dwarf normal patterns, players are distributed across every region with vastly different ISP and routing conditions, and DDoS attacks are a constant operational reality. Kentik addresses these challenges in a unified network intelligence platform — combining flow analytics across on-premises infrastructure and cloud regions, synthetic testing from globally distributed agents, BGP and internet path visibility for routing intelligence, CDN performance monitoring, and AI-driven investigation through Kentik AI Advisor to accelerate root cause analysis during incidents.

How can I measure user experience for gaming and real-time applications?

Measuring user experience for real-time applications requires capturing both the technical metrics that affect gameplay (latency, jitter, packet loss, path stability) and the network conditions around the user (ISP performance, routing changes, CDN reachability). Kentik supports this by running synthetic tests from globally distributed agents that emulate player traffic patterns, ingesting flow data from gaming infrastructure to correlate observed performance with actual traffic, and surfacing per-region and per-ISP performance breakdowns. Teams can identify which player populations are experiencing degraded performance, attribute issues to specific upstream causes (transit provider, peering point, last-mile ISP), and validate that performance improvements are reaching the players who need them.

What network metrics matter most for streaming media and real-time game traffic?

Real-time game traffic and streaming media depend on three categories of network metrics: latency metrics (round-trip time, one-way latency where measurable, jitter), reliability metrics (packet loss, retransmissions, connection stability), and capacity metrics (sustained throughput, congestion indicators, microburst loss). Kentik captures all of these through synthetic testing from global vantage points, flow analytics enriched with timing data, and high-frequency device telemetry. The platform also surfaces session-level patterns through traffic visualization, letting operations teams correlate technical metrics with the player-facing symptoms they cause: lag spikes, disconnections, audio/video desync, and rubber-banding during real-time gameplay.

What’s the fastest way to find the root cause of elevated latency in gaming infrastructure?

The fastest path to latency root cause in gaming networks requires three capabilities working together: synthetic tests that isolate where in the path latency originates (hop, AS, region, CDN edge), flow data that confirms how much player traffic is affected and from which geographies, and routing context that explains whether a BGP change, peering issue, or transit provider problem is responsible. Kentik supports this by running continuous synthetic tests from global and customer-deployed agents, correlating results with flow and BGP data in a single investigation workflow, and applying Kentik AI Advisor to produce evidence-backed root cause analysis quickly. Gaming operations teams use this to move from “players are complaining about lag” to “here’s exactly where in the path the problem is and how to fix it” in minutes rather than hours.

How can I detect and prevent volumetric DDoS attacks without false positives?

Effective DDoS detection requires distinguishing attack traffic from legitimate surges — a critical capability for gaming infrastructure where traffic patterns can spike 10x or more during launches, tournaments, or viral moments without indicating an attack. Kentik supports accurate DDoS detection through configurable attack-profile algorithms that combine baseline deviation analysis, pattern matching against known attack signatures, and traffic composition analysis (geographic source distribution, protocol mix, packet size patterns). Operators can tune detection thresholds for their specific traffic patterns and seasonality, reducing false positives while maintaining fast detection of genuine attacks.

How does Kentik separate legitimate player surges from DDoS attacks?

Legitimate player surges and DDoS attacks can produce similar volumetric signatures, but they typically differ in source geography distribution, protocol patterns, packet size distributions, session characteristics, and traffic composition. Kentik combines real-time flow analytics with baseline learning to distinguish these signatures — recognizing that a launch surge typically shows distributed traffic from many legitimate ISPs with normal session patterns, while a DDoS attack shows concentrated traffic from anomalous sources with synthetic patterns. When an attack is confirmed, Kentik can trigger mitigation through BGP Flowspec, RTBH, or third-party scrubbing services without disrupting legitimate player traffic.

How can I monitor and tune CDN performance for gaming content delivery?

CDN performance directly affects gaming experience for downloads, patches, asset streaming, and live event delivery. Kentik supports CDN performance monitoring by running synthetic tests against CDN endpoints from global vantage points, analyzing flow data between CDN edges and origin infrastructure to identify cache miss patterns and fetch latency issues, and correlating CDN performance with BGP routing changes that may affect which CDN edge each region reaches. Gaming operations teams use this combination to detect CDN performance degradation early, validate that CDN routing is optimal for major player populations, and diagnose origin fetch slowdowns that drive up CDN costs and degrade content delivery.

How does Kentik help gaming companies forecast capacity for game launches and esports events?

Capacity forecasting for major gaming events requires combining historical traffic data with peak event analysis, regional demand patterns, and infrastructure utilization trends. Kentik supports this by capturing full-fidelity flow data across all gaming infrastructure, providing automated baselining and trend analysis, and surfacing peak vs. average traffic patterns by region, application, and time period. Operations teams use this data to size capacity ahead of launches, identify which interconnects and transit providers are most likely to bottleneck during peak events, and validate that cloud and CDN capacity commitments match expected demand. Post-event analytics also support continuous improvement — comparing forecasted vs. actual traffic patterns to refine future capacity planning.

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