ARTIFICIAL INTELLIGENCE AUTHORIZED USE POLICY
This Artificial Intelligence Authorized Use Policy (“AUP”) identifies the prohibited uses of the AI Services made available to customers under the Kentik SaaS Services Agreement (the “Agreement”). All capitalized terms used in this AUP not defined herein will have the meanings ascribed to them in the Agreement. Kentik may update this AUP from time to time as necessary to comply with evolving ethical AI practices, changes in applicable law, and changes in third-party licensing terms related to the technologies comprising the AI Services.
Kentik does not allow the AI Services to be used, directly or indirectly for the following:
Deceptive or misleading activities. This includes using the AI Services to:
- Impersonate a human by presenting results as human-generated, or using results in a manner intended to convince a natural person that they are communicating with a natural person;
- Engage in coordinated inauthentic behavior or disinformation campaigns;
- Generate deceptive or misleading responses, comments or reviews;
- Facilitate, instigate or prompt the AI Services to generate false or toxic Outputs;
- Plagiarize or engage in other forms of academic dishonesty.
Abusive or fraudulent activities. This includes using the AI Services to:
- Attempt to override or circumvent safety filters or intentionally direct the product or service to act in a manner that contravenes Kentik policies (including this AUP);
- Promote or facilitate the generation or distribution of spam;
- Generate content for fraudulent activities, scams, phishing or malware;
- Compromise security or gain unauthorized access to computer systems or networks, including spoofing and social engineering;
- Violate any natural person’s rights, including privacy rights as defined in applicable privacy law;
- Track or monitor an individual without their consent;
- Inappropriately use confidential or personal information;
- Engage in any prompt injection or adversarial attacks;
- Interfere with or negatively impact Kentik’s products or services;
- Utilize prompts or Output generated via the AI Services to train an AI model or have an AI model trained (e.g., “model scraping”).
Illegal, malicious or highly regulated activities. This includes using the AI Services to:
- Engage in, promote, generate, contribute to, encourage, plan, incite, or further illegal or unlawful activity or content;
- Provide instructions on how to create or facilitate the exchange of illegal substance or goods;
- Encourage or provide instructions on how to engage in or facilitate illegal services such as human traffic or prostitution;
- Design, market, or distribute weapons, explosives, or other dangerous materials;
- Provide instructions on how to commit, facilitate or encourage any type of crime.
Activities with a high risk of economic harm. This includes using the AI Services to:
- Engage in multi-level marketing or pyramid schemes;
- Gamble or bet on sports;
- Engage in payday lending activities;
- Automate determinations about the eligibility of individuals for financial products, creditworthiness, public assistance services, or decisions regarding eligibility for housing, including leases and home loans;
- Automate determinations about the admissibility of individuals to educational institutions, or the employability of individuals or other employment determinations.
Violent, hateful, or threatening activities. This includes using the AI Services to:
- Further violent extremism;
- Describe, encourage, support, or provide instructions on how to commit violent acts against persons (including self-harm), animals, or property;
- Encourage hate speech or discriminatory practices that could cause harm or adverse impact to individuals or communities based on their protected attributes, such as race, ethnicity, religion, nationality, gender, sexual orientation, or any other identifying trait.
- Encourage or engage in any form of self-harm;
- Shame, humiliate, bully, celebrate the suffering of, or harass individuals.
Sexually explicit activities. This includes using the AI Services to:
- Generate pornographic content or content meant for sexual gratification, including activity that describes sexual intercourse, sexual acts, or sexual fetishes, or promotes sexual services (excluding sex education and wellness);
- Engage in erotic chats.
Child sexual exploitation or abuse activities. Kentik strictly prohibits and will report to relevant authorities and organizations where appropriate any activity or content that exploits or harms children, or describes, encourages, supports or promotes any form of child sexual exploitation or abuse in addition to Child Sexual Abuse Material (CSAM).
In addition, all customers must comply with Kentik’s vendors’ acceptable use policies, available at:
The AI Services are not designed or intended for use in AI practices classified as “unacceptable risk” under the European Union Artificial Intelligence Act (“EU AI Act”). Customers are expressly prohibited from using the AI Services for any purpose that falls within the prohibited AI practices set forth in Article 5 of the EU AI Act. In addition, the AI Services are not designed or intended for use as a “high risk” system under the EU AI Act, Colorado AI Act, or other applicable laws and regulations. As part of Kentik’s compliance efforts, customers must promptly cooperate with information requests related to their usage of the AI Services. Kentik may update this AUP from time to time to reflect changes in applicable laws and regulations governing AI systems, including new or updated statutes, regulations, regulatory guidance, codes of practice, and harmonized/consensus standards.