Digital Experience Monitoring (DEM) solutions monitor the availability, performance, and quality of experience that end users or other digital systems receive when they interact with applications, sites and other online services. As networks become more complex, distributed, and hybrid in nature, the business requirements for Digital Experience Monitoring solutions are evolving as well. Effective synthetic monitoring and related DEM technologies must address an ever-wider array of applications and endpoint types, located on-prem and in the cloud.
In the 2020 Market Guide for Digital Experience Monitoring, we believe Gartner provides context on how the DEM market and vendor technologies are evolving to address the more distributed and dynamic nature of today’s networks, which require a more expansive approach to monitoring.
By reading this market guide, we believe you’ll learn:
Gartner includes Kentik as a Representative Vendor in the 2020 DEM Market Guide. *
(Gartner, Market Guide for Digital Experience Monitoring, by analysts Federico De Silva, Charley Rich, Josh Chessman, 25 August 2020)**
* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.